c4999 Terms and Conditions

By accessing or using the c4999 platform (https://c4999.lat) you are considered to have fully agreed to these terms and conditions. If you do not agree with any part of these terms, please refrain from using the platform.

These terms and conditions form a legal agreement between c4999 and the user. This agreement takes effect from the moment your registration is completed and remains in force for as long as your account is active.

c4999 reserves the right to amend these terms and conditions at any time for reasonable cause. Continuing to use the platform after any changes are made will be considered your acceptance of the revised terms.

The following eligibility requirements must be met to open an account and use gaming services on c4999:

• You must be 21 years of age or older. Use of this platform by minors is strictly prohibited.
• You must create an account entirely of your own free will and independently.
• Creating more than one account per person is strictly prohibited.
• All information you provide must be true, accurate and up to date.
• You must be the legitimate owner of the payment method you use for transactions.

3.1 Registration Process

Registration must be completed with accurate and complete information. The verification process must be completed using the mobile number or email provided at the time of registration.

3.2 Account Security

It is your responsibility to keep your account password and login details completely confidential. Allowing a third party to use your account is prohibited. If you suspect unauthorised access to your account, notify our support team immediately.

3.3 Identity Verification (KYC)

c4999 may request identity verification documents as needed to maintain a secure platform. Withdrawal privileges may be limited if KYC is not successfully completed.

• Copy of National ID Card (NID) or passport
• Recent bank statement or proof of mobile banking transactions
• Selfie or video verification if required

4.1 Deposit

Funds can be deposited on c4999 using the following methods: bKash, Nagad, Rocket, Upay and bank transfer. The minimum deposit amount is ৳500 (for all methods).

Once a deposit is successfully processed, the balance is generally credited to the account instantly. If there is any issue, please contact the support team.

4.2 Withdrawal

The minimum withdrawal amount is ৳800. Withdrawal requests are generally processed within 5 to 30 minutes.

• Withdrawals can only be made to the same method used for the deposit.
• Withdrawal requests may be held if an active bonus wagering requirement has not been met.
• Large withdrawal amounts may be delayed if identity verification has not been completed.
• c4999 reserves the right to hold withdrawals in cases of unusual or suspicious activity.

5.1 Welcome Bonus

New members can receive up to a 150% bonus of ৳8,000 on their first deposit. The wagering requirement for this bonus is 10 times (10x) — meaning the bonus amount must be wagered 10 times before it can be withdrawn.

5.2 General Bonus Terms

• Each bonus has its own validity period and conditions — see the relevant promotions page for details.
• Another bonus cannot be claimed while one is already active (unless otherwise stated in the terms).
• Bonus funds cannot be withdrawn directly; they become withdrawable only after the wagering requirement is met.
• c4999 reserves the right to withdraw or modify any bonus at its discretion.
• If bonus abuse is found, the account may be cancelled and the bonus forfeited.

5.3 VIP Program

The c4999 VIP program has five tiers: Bronze, Silver, Gold, Platinum and Diamond. Weekly cashback is awarded at each tier, increasing progressively from Bronze up to Diamond. Full details of VIP benefits are available on the Rewards page.

6.1 Fair Play Guarantee

All games on c4999 are operated through certified software providers and fair play is ensured. Game outcomes are determined by a Random Number Generator (RNG).

6.2 Betting Limits

Each game and betting market has its own minimum and maximum bet limits, which are displayed in the game interface. c4999 reserves the right to change betting limits at any time.

6.3 Technical Errors

If a technical error in the software or server causes an abnormal game result, that game round will be considered void and the bet amount will be refunded. c4999 is not obligated to pay out abnormally large winnings resulting from an error.

6.4 Sports Betting

Please keep the following in mind when betting on cricket (BPL, IPL, T20 World Cup, Bangladesh Tigers), football and other sports:

• If a match is postponed or cancelled, the betting rules stated on each event's page will apply.
• Betting markets will be settled after the official result is published.
• c4999 is not responsible for issues arising from network delays in live betting.

The following activities are strictly prohibited on c4999, and violations may result in account cancellation and balance forfeiture:

• Match Fixing / Collusion: Colluding with other players to gain an unfair advantage.
• Bonus Abuse: Collecting bonuses using multiple accounts or false information.
• Money Laundering: Using the platform for the purpose of laundering illegal funds.
• Hacking or Software Manipulation: Attempting to interfere with game software.
• False Identity: Operating an account in another person's name or using another person's information.
• Bots or Automated Software: Using automated programs in place of a human player.
• Chargeback Fraud: Attempting to retain winnings after reversing a deposit.

8.1 Suspension by c4999

c4999 may temporarily or permanently suspend an account without prior notice in the following circumstances:

• Violation of these terms and conditions.
• Failure to complete KYC or identity verification, or concealment of information.
• Evidence of suspicious financial activity or fraud.
• Direction from a law enforcement authority.

8.2 Voluntary Account Closure

A user may close their account at any time by contacting the support team. Before the account is closed, all active bonuses will be forfeited and the standard process must be followed to withdraw any remaining balance.

8.3 Self-Exclusion

As part of responsible gaming, a user may exclude themselves for a specified period. During this period, no access to the account or gaming will be possible.

c4999 is committed to protecting users' personal information. All data transmissions are kept secure using SSL encryption technology.

• Your personal information will not be sold to any third party.
• Information may be shared with authorities if required by legal obligation.
• Data may be analysed internally for service improvement and personalised experience.

To read the full privacy policy, visit the Privacy Policy page.

c4999 believes that gaming is an entertainment activity — not a source of income. We encourage all users to enjoy gaming responsibly.

• Only those who are 21 years of age or older may use this platform.
• Never bet more than you can afford.
• Do not chase losses — each game's outcome is independent.
• Never let gaming interfere with your daily responsibilities or family life.
• If you notice signs of gaming addiction, seek help immediately.

For detailed information and support on responsible gaming, visit the Responsible Gaming page.

To the maximum extent permitted by applicable law, c4999 is not liable for the following:

• Failure to participate in a game due to internet disconnection or technical issues.
• Loss caused by faults in third-party software or devices.
• Account security breaches caused by the user themselves.
• Failure to achieve expected gains from gaming.
• Force majeure events beyond our control (natural disasters, government directives, etc.).

c4999 reserves the right to amend, change, or update these terms and conditions at any time. Users will be notified of significant changes via email or a notification on the platform.

If you continue using the platform after the updated terms and conditions take effect, you will be considered to have agreed to the revised terms. If you do not agree to the revised terms and conditions, stop using the platform and contact our support team to close your account.

For any questions or clarifications, contact our 24/7 Bengali live chat support or email us at: [email protected]